JCMatthew Service Centre | Drone Service

The JCMatthew Service Centre supports warranties and repairs on products purchased through selected retailers.

Please note that we are closed for Christmas from the 23.12.25 till 05.01.26. Please do not send jobs for service during this time as there will be nobody on premises to receive them. All new service jobs logged from 16.12.25 will be seen to in the new year.

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1 Step 1

Service Form

Are you a?

Store/dealerIndividual/customer

Store Name

Store Contact Person

Store Phone No.

Your Email AddressFor service request confirmation

Drone Serial Number.

0 /

Date Of Purchase

Proof of Purchase

Upload

Customer Name

Customer Phone No.

Return Address

0 /

Fault Description

0 /

To avoid delays

to the repair, please

include a copy of the completed Service Form

(which is emailed to you once you Submit Form) inside the box when shipping, along with the

RA number clearly written on the outside of the box

Please note the following:

Propellers are not required with what is returned for service.
If the drone has sand and requires extensive cleaning, extra charges may apply even if under warranty.
If your repair will require a quote we will contact you with the quote. We require all quotes to be accepted in writing before work is started.

I accept the terms & Conditions.

Yes

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JCMatthew Service Centre | Drone Service

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